Use a Service Tunnel to route to Salesforce

A step-by-step guide on how to use Banyan’s Service Tunnel to route to public domains, such as SaaS services

  • Updated on Jan 11, 2023
  • 5 minutes to read
  • Contributors

Overview

In addition to routing traffic to your private networks, Service Tunnels can route public traffic destined for the internet. Internet traffic routed through your Service Tunnels uses the source IP of a Banyan Access Tier. Admins can then IP whitelist to restrict user access on login and throughout a user’s session on a SaaS platform. Here, we show how to use a Service Tunnel to route to multiple Salesforce subdomains.

Prerequisites

  • An admin account in Salesforce
  • An admin role in a Banyan org
  • An Access Tier that can be used for the Service Tunnel you register

Steps

1.1 Register a Service Tunnel.

1.2 Under the Public Network tab of your Service Tunnel configuration, allow access to the required Salesforce domains, based on your specific requirements. In our example, we allow access to both salesforce.com and force.com. For a comprehensive list of Salesforce-managed domains, visit here.

1.3 Add a Policy.

2.1 In the Salesforce admin console, navigate from Setup > Manage Users > Profiles > Login IP Ranges. Add the IP address of the relevant Access Tier (104.198.107.139) to this allow list, and then select Save.

2.2 Navigate from Setup > Security Controls > Session Settings, and select Enforce login IP ranges on every request. This will continuously verify that the IP is allowed throughout a user session.

3.1 Log into the Banyan app, and connect to the relevant Service Tunnel (the one configured in Step 1) on the homepage of the app.

4.1 Log into your Salesforce account.

4.2 Disconnect from your Service Tunnel in the Banyan app, and verify that you lose access to your Salesforce account.


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