Troubleshooting Banyan's Mobile App

  • Updated on May 08, 2023


This doc outlines how to send mobile app log files to Banyan support for troubleshooting.

Send app log files directly to Banyan Support

If end users are encountering issues and require Banyan support to help diagnose the issue in Banyan’s mobile app, they can send app log files directly to Banyan Support.

1. Navigate from Settings > Send Log Files. The green check indicates that app log files have successfully sent to Banyan support.

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