Troubleshooting Cloud Secure Edge's Mobile App

  • Updated on May 21, 2024


This doc outlines how to send mobile app log files to SonicWall support for troubleshooting.

Send app log files directly to SonicWall Support

If end users are encountering issues and require SonicWall support to help diagnose the issue in the mobile app, they can send app log files directly to SonicWall support.

1. Navigate from Settings > Send Log Files. The green check indicates that app log files have successfully sent to SonicWall support.

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