Monitoring and Troubleshooting the OVA Connector

Commands for managing and troubleshooting the OVA Connector

The Connector can be configured using the CLI.

“connector url <command_center_url> apikey
<api_secret_key> connector <connector_name>”

The Connector details can be fetched from the CLI.

"show connector"

The Connector can be restarted from the CLI.

"restart connector"

The DNS and the Search Domains can be configured using the CLI.

“dns primary <primary dns> secondary <secondary dns>
domain <domain names>

The DNS and Domains can be fetched via CLI.

"show dns"

"ping ip/host"

"traceroute ip/host  [<resolve>] [<hops
number_of_hops>]

Example:

traceroute net.banyanops.com hops 10

"dns-lookup ip/host"

netstat [<resolve>]

The issues can be related to the CSE connector URL not being set, API key not being set, network is not configured etc.

"debug connection"

The WireGuard tunnel status can be fetched from the CLI.

'show tunnel status'

SafeMode allows the user to perform maintenance operations on the VM.

Restart SonicWall: Press 1 and select Enter to restart SonicWall device. Confirm when the prompt appears.
Boot current firmware with default settings: Press 2 and select Enter.
Wipe the appliance: Press 3 to start the WIPE operation. CAUTION: This cannot be undone.
SCX Console: Press 9 to open the CLI console to perform certain (limited) operations as described earlier in this document.
Intel Mac Firmware Update: Enter 'intel-mac-firmware-update' to run the update.