• Overview
  • Supported OSs
  • Steps for manually installing and registering to the desktop app
    • Installation
    • Registration
  • Steps for zero touch installation and registration

Overview

This doc outlines how to install and register users to the desktop app, manually and automatically.

Note: If using an Endpoint Detection Response (EDR) or Next-Gen Antivirus solution in an org, admins should add the Cloud Secure Edge app as a path exclusion within their solution so that CSE isn’t flagged as a threat. This will ensure that Cloud Secure Edge services continue to function as expected.

Supported OSs

The desktop app can be installed on the following Operating Systems:

Steps for manually installing and registering to the desktop app

Installation

The desktop app can be downloaded through the following link: https://getcseapp.sonicwall.com/download_app/

Select the appropriate download option for your device.

Registration

The desktop app securely registers an end user’s device, allowing orgs to roll out a zero-trust security model, whereby corporate apps are only accessible to registered devices. By default, the device registration flow is designed in adherence to a zero-trust security model, and it requires end users to complete the following steps:

1. Enter the Invite Code (needed to register devices to the desired organization).
2. Authenticate with the organization’s Identity Provider.
3. Set the device ownership type.

Once these steps have been completed, a Trusted Device Certificate will be issued for the device and placed in the device’s keychain or certificate manager.

Steps for zero touch installation and registration

Note: Zero touch is not yet supported on Linux.

The desktop app can be packaged and distributed to your device fleet in zero touch mode, requiring no interaction at all from end users. Zero touch mode does not require an end user to be an admin on the device.

Deployment, installation, and registration take place in a matter of seconds; This is why zero touch mode is the recommended way to deploy the desktop app in a production roll out.

(a) Zero-touch installation and registration for macOS

(b) Zero-touch installation and registration for Windows