• Trust Factors Overview
  • Trust Factor Check Intervals
• Supported Trust Factors by Operating System
• Notes

Trust Factors Overview

A Trust Factor is an attribute (visible to end users on their devices) that is evaluated against admin-defined criteria, used as input in the device Trust Scoring calculation. There are two types of Trust Factors: Cloud Secure Edge-sourced factors and externally sourced factors. Cloud Secure Edge-sourced factors are available when the app is deployed onto a user’s device; Externally sourced factors require a Trust Integration to be configured.

Admins select which Trust Factors will be applied to specific sets of devices when creating a Trust Profile. Devices that match a given Trust Profile’s criteria then must also satisfy the Trust Factors applied to them, in order to maintain a high Trust Level. Information on Trust Factor satisfaction is collected from devices and continuously evaluated in the Command Center.

Trust Factor Check Intervals

Trust factor checks occur locally on the CSE app every minute. If data changes between checks, the data syncs with the CSE Cloud Command Center. A default fallback sync to the cloud occurs every 60 minutes, if no other sync happens within that period. This sync interval can be reduced to 15 minutes via MDM configuration.

Supported Trust Factors by Operating System

The table below lists all Trust Factors supported by specific operating systems.

Notes

• Only registered devices can collect Trust Factors.
• Trust Factors are language-agnostic on devices.
• External factors can be configured to override a device’s Trust Score via an API.