Enhance Trust Scoring via API Integrations

Integrate Cloud Secure Edge with your MDM to add factors into the Trust Scoring computation

  • Updated on May 21, 2024

This feature is under active development. If you’re using a Device Manager other than Workspace ONE UEM, contact Support for configuration instructions.

Overview

Device Managers (MDMs) configure and manage endpoints (desktop and mobile) in your enterprise. Cloud Secure Edge (CSE) integrates with your organization’s MDM via APIs to include MDM data about your devices into the Trust Scoring computations.

To configure the integration with your MDM, you need to enable API access so CSE can gather device information via API calls.

Setup

Enable MDM API Access

API access is used by CSE to gather device information.

In your MDM console, create the authentication profile and capture the credentials needed to query your Device Manager API.

Contact Support

Contact CSE Support with the authentication profile and API credentials. We’ll get back to you once the API integration has been set up.

Specify MDM parameters in the Desktop App mdm-config.json file

When you use your MDM to distribute the desktop app, you need to set a few additional parameters in the mdm-config.json file so CSE’s Trust Scoring engine can correlate data from devices running the desktop app with the data in your MDM.

  • Set mdm_present to true to inform CSE that the device is managed by a Device Manager for use in Device Trust Scoring
  • Set mdm_vendor_name to your MDM vendor name to inform CSE which API integration to use; for use in Device Trust Scoring.
  • Set mdm_vendor_udid to the device’s specific unique identifier to associate the device with its MDM compliance factors; for use in Device Trust Scoring.

Can’t find what you’re looking for?

We’re happy to help. Contact our team.